Legal Information
Effective Date: September 17th, 2025
This page explains both our Privacy Policy and Terms of Service. By using our website or contacting us for flooring installation services, you agree to the terms below.
Privacy Policy
Information We Collect
When you use our contact form, we may collect:
- Your name, email address, and phone number
- Address or service location details if you include them
- Any other details you provide about your flooring needs
Our hosting provider may also collect technical data (like IP address, browser type, or device information).
How We Use Information
We use your information to:
- Respond to flooring service inquiries and provide estimates
- Schedule appointments and deliver services
- Improve our customer support
- Comply with legal obligations
Sharing of Information
We do not sell or rent your personal information. We may share information only with:
- Service providers who help us operate the website (hosting, email, etc.)
- Legal authorities if required by law
Data Security
We use reasonable measures, like SSL encryption, to protect your information. However, no system is 100% secure.
Cookies & Tracking
If our site uses cookies (for analytics), they may collect anonymous usage data. You can disable cookies in your browser settings.
Data Retention
We keep contact form submissions only as long as needed to respond to your inquiry or meet legal requirements.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Terms of Service
Services Provided
We provide flooring installation, repair, and related services in [your service area/city]. Website content is for general informational purposes only and may change without notice.
Estimates and Quotes
- Estimates provided through this website, by phone, or by email are for informational purposes only and are not binding agreements.
- Final pricing will be confirmed in a written proposal or service agreement after we review actual measurements, materials, and site conditions.
- We reserve the right to adjust pricing if conditions differ from what was initially described or assumed.
Payments
- Payment terms, including deposit amounts and due dates, will be stated in your written proposal, invoice, or service agreement.
- A deposit may be required before we begin ordering materials or performing work.
- Late payments may be subject to reasonable fees, interest, or collection costs as permitted by law.
Warranties and Liability
- Any warranties on workmanship or materials will be provided in writing at the time of service and will govern over the information on this website.
- We are not responsible for:
- Pre-existing issues with your flooring, subfloor, or home structure
- Damage caused by improper use, lack of maintenance, or third parties after installation
- Delays due to factors outside our control (weather, supply chain issues, or site inaccessibility)
- To the fullest extent allowed by law, our liability is limited to the cost of the services you paid us for and does not extend to indirect, incidental, or consequential damages.
Website Use
- Website content (text, logos, images) belongs to C.H.W.F. Inc. and may not be copied without permission.
- You may not use our site to submit false information, spam, or unlawful content.
Changes to This Page
We may update this Legal Information at any time. Updates will be posted here with a new effective date.
Contact Us
If you have questions about our Privacy Policy or Terms of Service, contact us at:
C.H.W.F. Inc.
4510 W 34th St, Ste A
Houston, TX 77092
Email: [email protected]
Phone: (800) 538-5935